Chris Wagner, CMPS
American Capital Mortgage Corporation
555 SE 99th Ave., Suite 101
Portland, OR 97216
The mortgage industry has gone through more transitions in the past few years than Lady Gaga has had costume changes! Since mid-2007, qualifying has gone from just being able to fog a mirror to having to document your high school transcripts before your loan gets funded!
All joking aside, we are seeing some outstanding refinancing opportunities that simply did not exist a short while ago. Despite the current economic adversity, chances are good that you can significantly improve your current mortgage, simply due to the fact that we are seeing rates that haven’t been around since the 1940’s!
Here are just a few highlights
For those with an existing FHA loan: a streamline refinance will allow you to lower your rate without an appraisal or income qualifications! VA loans offer a similar program called IRRL (interest rate reduction loan)
For those whose conventional loans are owned by Fannie Mae or Freddie Mac: A “refi-plus” or the Home Affordable Refinance Plan (HARP) allows you to refinance, often without an appraisal, and if an appraisal is required, they provide for lowered values without paying for mortgage insurance while often allowing for limited income documentation as well.
Getting qualified is simple! Within a short 5 to 10 minute phone call, your mortgage professional should be able to learn everything they need to update your file and determine which program is the best fit. Realistically, most of the information are top of mind items and should be enough to get the ball rolling without the completion of a formal application. This will allowyou to get a good idea if refinancing now is a good idea for you.
Let’s get down to business……
Once you get a feel for what can be done based on your current circumstances and loan type, you will have the information necessary to make a good decision to get the best results you can, but there is more to it than just APR. Call it cultural training, but we have all been conditioned to pursue an interest rate like a raccoon runs after whatever is shiny. In both cases, what you end up with is not always good.
There are essentially four categories that when surveyed, the vast majority of clients will describe their satisfaction or dissatisfaction based on how the following transactional components were executed. You may consider keeping this list in the back of your mind as a scorecard while you are considering the individuals and institutions you will or are working with.
- 1. Communication: This is the number one source of concern that clients describe as a source of anxiety and ill ease. Our imaginations tend to work against us when we are left to our own and there are few things that are crueler than being ignored. Your broker/banker’s job is to effectively quarterback all of the people involved with your transaction and to report the progress and timelines to you in a pre-described manner. This is the only way that expectations can be set properly. Much like a safari guide, every trip is a little different, but there are enough similarities that your professional should know what to look out for, what to do if it is encountered and how it will affect your outcome. If you have trouble getting your calls or emails returned promptly when you are initially inquiring about a loan, you can only count on it getting worse down the road.
- 2. Honesty and Integrity: This should be obvious, but it is not. We are not talking about premeditated deception here. The level of disclosure required by all parties is geared towards virtually eliminating that. What we are talking about is a mortgage provider who quotes rates and terms prior to gathering the details of your transaction, thus paving the way toward disappointment. What would you think of a doctor who gave you a prescription without asking questions or examining you first? This kind of malpractice is due to an urgency to get a commitment from you and may indicate a lack of experience on the part of the interviewer. Internet advertisers often employ phone-room type data input clerks that often work from a script. Ask your provider for a written closing cost guarantee prior to spending any money besides the charge for a credit report. This will go a long way to indicate to you if the numbers are real.
- 3. Smooth and Complete Process: Perhaps you have already been, or know of someone who was the victim of the “Oh, just one more thing” series of phone calls requesting additional information that never seem to end once started. Granted, there are circumstances that in fact do generate requests that could not be anticipated initially, however you should receive a list of items required that you need to begin gathering immediately once your application has been taken. In addition, you should be given a timeline of the various milestones that will occur during your transaction. Examples would be, when appraisal is ordered, received, underwriting timelines, and ultimately when you will be signing. You might get a super low rate, but if it feels like you had to crawl over broken glass to get it and you have been working on it for 4 months, much of the shine will have worn off that apple by the time you actually close.
- 4. Rates, terms and fees: This also seems fairly straightforward, as it has to make economic sense to proceed. In reality, you may initially consider this to be the most significant detail when considering a lender. The fact is, the lenders and individuals who are still in business after the past few years had to be competitive, or they simply would not be around. It is wise to determine what your real savings is after all costs are considered. If it costs you $5000 to lower your rate and that saves you $100 per month, you want to be aware that it will take you 50 months before you reach the break even point of expenses versus savings. That could be an excellent strategy based on other criteria, but each situation needs to be considered individually in order to be genuinely accurate. In this case, one size does NOT fit all.
Action step: Don’t Wait!
Find out what can be done in your present situation. Don’t make assumptions regarding employment, home values or credit. You owe it to yourself to know for sure. Don’t wait until rates start creeping up, because they most certainly will. You are under no obligation to act once you do get qualified, and if you do nothing else, you can get an updated credit report from all three major credit bureaus. You have a historic opportunity to impact you and your family’s financial future, don’t wait!